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Store Manager
2 months ago
We are seeking an experienced Store Manager to lead our team in Bath and drive sales while creating an unparalleled atmosphere that provides an excellent experience for customers.
As a Store Manager, you will be responsible for providing and leading your team in first-class customer service, becoming an ambassador of our products, and monitoring store KPIs to implement improvements where needed.
You will also be responsible for ensuring Health & Safety, Food Safety, cash, delivery, and reporting processes are followed and reviewed.
Additionally, you will develop the best team possible with long-term succession strategies, development plans, quarterly reviews, and providing on-the-spot feedback along with celebrating successes to increase employee engagement.
Key Responsibilities- Provide and lead your team in first-class customer service.
- Become an ambassador of our products, offering excellent knowledge and recommendations to customers.
- Monitor store KPIs, implementing improvements where needed.
- Ensure Health & Safety, Food Safety, cash, delivery, and reporting processes are followed and reviewed.
- Develop the best team possible with long-term succession strategies, development plans, quarterly reviews, and providing on-the-spot feedback.
- Previous Retail Management or Supervisory level experience.
- Experience developing and leading high-performing teams, managing in-store operation activity, and driving sales.
- Confident organisational skills.
- The ability to identify problems and provide solutions along with improvements.
- Up to 50% store discount on Whittard products.
- Monthly product allowance.
- Auto-enrolment Pension scheme.
- Access to our wellbeing portal.
- Flexible working opportunities.
- Selection of family-friendly benefits.
- Discretionary bonus scheme.
Our story began in 1886 when Walter Whittard began selling the finest tea, coffee, and hot chocolate in London with the approach to buy the best. Over 135 years later, our never-ending curiosity to find unique blends and distinctive tastes lives on at Whittard.
We continue to flourish, and our ambition will always remain the same - to ensure every customer can enjoy their own Whittard moment and make each day more special.
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