Rental Property Specialist

**About the Role**: We are seeking a skilled Rental Property Specialist to join our team at Magnus James. As a leading specialist recruiter for the property industry, we cover various areas including New Homes, Residential Lettings, Estate Agents, Property Management, and Block Management.

Salary: The salary range for this position is £24,000 - £26,000 depending on experience, offering an attractive compensation package for the right candidate.

Job Description:

• Managing Scheduled Repairs and Maintenance: The successful candidate will be responsible for managing scheduled repairs and reactive maintenance, ensuring prompt resolution of any issues that may arise.
• Handling Incoming Lettings Enquiries and Booking Viewings: You will handle incoming lettings enquiries and booking viewings, providing exceptional customer service to both landlords and tenants.
• Ensuring Property Compliance: Ensuring property compliance with relevant certifications such as EICRs, gas safety, and EPC certifications is essential for this role.
• Overseeing Tenant Referencing Process: The Rental Property Specialist will oversee the tenant referencing process, verifying the suitability of potential tenants.
• Organising Move-in Paperwork: Organising move-in paperwork and supporting the wider department to ensure a smooth tenancy changeover is a key responsibility.
• Providing Advice to Landlords: You will provide advice to landlords on market conditions, helping them make informed decisions about their properties.
• General Lettings Duties: The role involves general lettings duties, including dealing with queries and providing excellent customer service.

Required Skills and Qualifications:

• Previous Lettings Experience: Essential for this role, previous lettings experience is crucial in delivering exceptional results.
• Strong Background in Customer Service: A strong background in customer service is vital in building strong relationships with clients and candidates.
• Professional Written and Verbal Communication: Excellent written and verbal communication skills are required for effective communication with stakeholders.
• Excellent IT Knowledge: Proficiency in Microsoft Office packages is necessary for efficient task management and record-keeping.
• Good Local Understanding: A good local understanding of Ledbury and the surrounding area is beneficial for knowledge of local market trends.
• Full UK Driving Licence: A full UK driving licence and access to a vehicle are required for travel to various locations.