Brand Operations Associate

3 weeks ago


Slough, Slough, United Kingdom Aimbridge Full time

We are seeking a highly skilled Brand Services Assistant to join our team at Aimbridge. This role is responsible for ensuring exceptional reception services to Guests.

About the Role
  • Earn an estimated salary of $45,000 - $55,000 per year.
  • Provide high-level customer service and ensure efficient check-in and check-out processes.
  • Develop knowledge of hotel room categories, rates, and services to maximize room occupancy through up-selling.
  • Adhere to company brand standards and follow hotel credit policy and security regulations.

About Us: We offer competitive rewards, recognition, and support to meet your needs and dreams.

Key Responsibilities
  1. Ensure reception experience meets Guest expectations.
  2. Keep Front Office Manager and Night Managers informed of Guest feedback.
  3. Attend training courses and contribute to Team development.


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