Residential Community Coordinator

5 days ago


Swanley, Kent, United Kingdom Churchill Estates Management Ltd Full time
About the Role

Churchill Estates Management Ltd is seeking an experienced and customer-focused individual to join our team as a Lodge Manager. This exciting opportunity will see you working in a residential environment, delivering exceptional service to homeowners and ensuring the smooth day-to-day operations of the development.

Key Responsibilities
  • Manage the maintenance of the property, ensuring it remains in excellent condition and meets the needs of homeowners
  • Provide a first-class service to homeowners, responding to their queries and concerns in a timely and professional manner
  • Co-ordinate activities and events, enhancing the lifestyle of homeowners and promoting a sense of community
  • Liaise with contractors, suppliers, and internal colleagues to ensure seamless delivery of services
  • Conduct health and safety checks, ensuring the development remains a safe and secure environment for homeowners
Requirements
  • Proven experience in customer-facing roles, preferably in residential or hospitality settings
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with homeowners and colleagues
  • Strong administrative skills, with proficiency in Microsoft Office applications, including Outlook
  • Ability to work independently and as part of a team, using initiative and discretion when necessary
  • Passion for delivering exceptional customer service and a commitment to ensuring the highest standards of service
About Us

Churchill Estates Management Ltd is a progressive managing agent of privately owned leasehold Retirement Living accommodation. We manage over 200 developments nationally, providing property services and customer care to over 10,000 retired people. We are committed to delivering exceptional service, ensuring the highest standards of quality and care, and providing our customers with a happy and fulfilling lifestyle.



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