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Hospitality Team Member

2 months ago

Uttoxeter, Staffordshire, United Kingdom Arena Racing Company Full time

Casual Restaurant & Hospitality Team Member

We are seeking a reliable and enthusiastic team member to join our Catering team at Arena Racing Company.

Responsibilities:

  • Provide exceptional customer service to all guests, ensuring a positive experience at all times.
  • Work efficiently and effectively to ensure seamless service delivery.
  • Be knowledgeable about all products and services offered, making recommendations to guests as needed.
  • Contribute to a welcoming and inclusive atmosphere within the venue.
  • Maintain a clean and tidy environment, adhering to Health and Safety guidelines.
  • Follow all licensing policies and procedures, ensuring compliance at all times.
  • Process orders accurately and efficiently, using the prescribed Racecourse procedure.
  • Handle stock and equipment securely, minimizing waste and ensuring efficient use.
  • Act as a point of contact for guests, providing information and assistance as needed.
  • Record and manage waste, adhering to venue procedures and recycling initiatives.
  • Adhere to Company policies and procedures, undertaking reasonable duties as required.

Requirements:

  • Be smart, polite, and professional at all times, with excellent verbal communication skills.
  • Demonstrate flexibility and adaptability, with a passion for quality service and standards.
  • Exhibit strong interpersonal skills, with a friendly, confident, and outgoing demeanor.
  • Display strong numerical and literacy skills, with the ability to handle difficult situations.
  • Work with honesty and integrity, upholding the values of Arena Racing Company.

Arena Racing Company is an equal opportunities employer, committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and experiences, and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.