Cloud Infrastructure Team Lead

10 hours ago


Glasgow, Glasgow City, United Kingdom Workonblockchain Full time
About the Job

We are looking for a highly skilled Cloud Infrastructure Team Lead to join our team at Workonblockchain. The successful candidate will be responsible for leading our cloud infrastructure function, ensuring seamless service delivery to our customers across the UK.

Key Responsibilities:

  • Lead the triage and response process for incidents affecting our cloud infrastructure
  • Ensure adherence to SLAs across all customers
  • Respond to escalations from customers and internal stakeholders
  • Monitor and coach team members to improve productivity and metrics
  • Perform proactive maintenance tasks and continuous improvement of internal operating procedures

Requirements:

  • Previous experience as a Line Manager or in a similar role
  • Excellent written and oral communication skills
  • Service Desk Operations and Ticket Management experience
  • ITIL certification
  • System Administration and Azure Active Directory expertise

What We Offer:

  • A competitive salary range of £40,000 - £70,000 per year
  • A bonus scheme and pension scheme
  • Private healthcare and income protection
  • Generous holidays and a birthday off

About Us:

Workonblockchain is a financial data management platform serving companies in the financial services industry. Our vision is to set a new standard in financial data automation, simplifying complex data and automating critical business processes.



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