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Retail Sales Associate

1 month ago

Aberdeen, Aberdeen City, United Kingdom JD Group Full time

Join JD Group as a Retail Sales Associate and be part of a dynamic team that delivers exceptional customer service and creates a great shopping experience.

As a Retail Sales Associate, you will be responsible for engaging customers, supporting a culture of exceptional customer service, and creating a safe and compliant operating environment for all colleagues and customers.

Key Responsibilities:

  • Engage customers following our service model.
  • Support a culture of exceptional customer service and win customers for life by exceeding their expectations.
  • Play your part in creating a safe and compliant operating environment for all colleagues and customers.
  • Keep up to date with product knowledge training to pass on up to date information to customers to support their buying decisions.
  • Follow processes and policies in line with expectations.

Requirements:

  • Great role model who supports colleagues by mentoring and sharing knowledge to build stronger team.
  • Clear, confident, and motivational communicator with excellent verbal, listening and written communication skills.
  • Experience of effectively prioritising workload to achieve team goals and objectives.
  • A passion for customer service and a proven record of delivering excellence in this area.
  • Knowledge of local market trends, competitor activity and the ability to identify local community growth opportunities to their Store Manager.

We offer a range of benefits to our employees, including incremental holiday allowance, staff discount on JD Group and other brands, discounted membership at JD Gyms, and personal development opportunities.