Operational Excellence Manager

2 days ago

London, Greater London, United Kingdom Harris Hill Charity Recruitment Specialists Full time
Company Overview

A highly regarded organisation in the charity sector is seeking a skilled leader to oversee and enhance its operational excellence across IT, HR, Payroll, Facilities, and Risk Management.

About the Role

The ideal candidate will lead a dynamic team, manage day-to-day operations, and ensure smooth delivery of key services. Key responsibilities include:

  • Operational Management: Streamline services, implement policies, and ensure compliance and efficiency.
  • HR & Payroll Oversight: Support recruitment, manage staff development, and adhere to HR best practices.
  • Facilities Management: Oversee office premises, IT resources, and supplier contracts.
  • Compliance & Risk: Act as the Data Protection Officer and manage health and safety protocols.
  • Strategic Development: Identify growth opportunities and contribute to organisational strategy.
Required Skills and Qualifications

The ideal candidate will have:

  • Demonstrable experience in leading and developing multi-disciplinary teams.
  • Strong IT, systems implementation, and process review skills.
  • Knowledge of HR best practices and compliance requirements.
  • Experience in charity or social housing sectors (essential).
  • Excellent organisational, communication, and leadership abilities.
Benefits

This is a unique opportunity to drive meaningful change within a respected organisation supporting vulnerable individuals. With flexible working options, a supportive environment, and a focus on professional growth, you'll make a real difference.

We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.

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