Warehouse Operations Manager

7 days ago


Woodbridge, Suffolk, United Kingdom Dobbies Full time

At Dobbies, we're seeking a skilled Warehouse Team Leader to play a vital role in delivering exceptional customer experiences across our stores. As a key member of our warehouse team, you'll drive sales, promote customer loyalty, and maintain high warehouse standards.

Responsibilities

  • Unload deliveries, check incoming stock, and arrange items correctly to ensure efficient stock management.
  • Maintain the housekeeping of the warehouse and yard, ensuring a safe and tidy environment for our colleagues and customers.
  • Oversee warehouse operations to maintain standards and stock control, identifying areas for improvement and implementing solutions.
  • Supervise and monitor stock processes and procedures, providing feedback and coaching to team members.
  • Work closely with the management team and staff members to maintain excellent communication and feedback, highlighting any issues that may impact our customers.
  • Support and coach other staff members, deputising for the stock controller in their absence when required.
  • You'll also work on the shopfloor and other areas of the store as needed, including taking to car deliveries, stock control routines, and assisting with heavy lifting.
  • Some key holder responsibilities may be required.

Requirements

  • You'll be passionate about delivering exceptional customer experiences and enjoy working in a fast-paced, dynamic environment.
  • You have strong planning, prioritisation, and problem-solving skills, with experience in supervisory roles and the ability to identify training needs.
  • You'll bring operations expertise with experience in retail and an understanding of stock processes and systems, ideally with a relevant forklift truck license.
  • You work well within a team, build relationships, and have fun while celebrating success.
  • You show up to work on time, well-presented, and bring a can-do attitude and a hard-working approach.
  • You're eager to learn new skills and gain new experiences, demonstrating our values at all times.

What we offer

  • Generous annual leave entitlement, allowing you to use your holidays when you want with limited statutory days off required.
  • Treat yourself with generous uncapped discounts across our stores, including 50% off in our restaurants, 25% off in the garden centre, and 10% off in our food halls.
  • Access to Wagestream, supporting your financial wellbeing, with the ability to access earnings ahead of payday, save for future, and receive financial advice.
  • Access to Retail Trust, seeking confidential support, accessing a virtual GP, free counselling services, and discounted retail rewards with our employee wellbeing platform.
  • Access to Dobbies Academy, continuing your development with our eLearning platform and development programmes.
  • A thriving culture, with the Dobbies team passionate, diverse, and committed to making it work for our customers.


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