Retail Operations Manager

1 week ago


Belfast, United Kingdom The Boots Company PLC Full time

About the Role

We are seeking a highly experienced Retail Operations Manager to lead and inspire our team in delivering exceptional customer experiences across our retail and optometry stores. As part of The Boots Company PLC, you will play a vital role in driving business growth and development.

Job Summary

The successful candidate will be responsible for leading the store team to achieve strong trading performance and deliver an exceptional operational platform. You will work closely with the Store Manager/Hub Store Manager to develop and implement focused store-specific strategies that optimize patient care and profitability.

Key Responsibilities:

  • Lead and inspire the store team to deliver excellent customer experiences
  • Work collaboratively with the Store Manager/Hub Store Manager to drive business growth and development
  • Develop and implement store-specific strategies to optimize patient care and profitability
  • Ensure strong trading performance and delivery of exceptional operational platforms

Requirements

To be successful in this role, you will need:

  • Experience leading within a retail environment
  • Strong leadership and management skills
  • Able to work effectively in a fast-paced environment
  • Excellent communication and interpersonal skills

Benefits

We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience. In addition, we provide a range of benefits, including:

  • Boots Retirement Savings Plan
  • Discretionary annual bonus
  • Generous employee discounts
  • Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
  • Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
  • Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

Culture and Values

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We are always open to discussing possible flexible working options and what this may look like for you, including job share and reduced hours. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.



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