Customer Advocate

3 weeks ago

Yeovil, Somerset, United Kingdom Stonewater Full time

We are Stonewater, a leading organization dedicated to delivering exceptional customer experiences. Our Customer Partners play a vital role in this mission, and we are currently seeking an experienced professional to join our Neighbourhood team.

This position is based in Milton Keynes or Yeovil and surrounding areas, providing opportunities to work closely with customers and stakeholders to understand their needs and preferences.

As a key member of our team, your responsibilities will include:

  • Providing timely and professional responses to customer queries, ensuring seamless resolution and satisfaction.
  • Building strong relationships with customers and stakeholders to gather valuable insights and feedback.
  • Collaborating with colleagues to identify and address customer issues, driving continuous improvement in our services.

To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work independently and as part of a dynamic team.

We offer a competitive salary of £30,000 - £40,000 per annum, reflecting the importance of this role in delivering exceptional customer experiences. If you share our passion for customer-centric service and possess the necessary skills and qualifications, we encourage you to apply.

In addition to a rewarding salary, you can expect a range of benefits that support your career growth and overall well-being. These may include training and development opportunities, flexible working arrangements, and access to industry-leading tools and technologies.

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