Client Support Specialist

2 months ago


Cambridge, Cambridgeshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

As a Client Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and accurate support to our customers, ensuring their queries are resolved efficiently.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide detailed information about our products and services.
  • Escalate complex issues to senior team members when necessary.
  • Process customer orders and manage account information.
  • Keep accurate records of customer interactions and follow-up tasks.

Requirements:

  • Previous experience in customer service is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to handle high-volume queries while maintaining attention to detail.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.


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