Client Support Specialist
2 months ago
As a Client Support Specialist at beBee Professionals, you will play a crucial role in delivering exceptional customer experiences. Your primary responsibility will be to provide timely and accurate support to our customers, ensuring their queries are resolved efficiently.
Key Responsibilities:
- Respond to customer inquiries via phone, email, and chat.
- Provide detailed information about our products and services.
- Escalate complex issues to senior team members when necessary.
- Process customer orders and manage account information.
- Keep accurate records of customer interactions and follow-up tasks.
Requirements:
- Previous experience in customer service is preferred.
- Excellent communication and problem-solving skills.
- Ability to handle high-volume queries while maintaining attention to detail.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
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