Optical Practice Manager

2 weeks ago

Ringwood, Hampshire, United Kingdom Health Care Personnel Full time
Job Title: Optical Practice Manager

Main Responsibilities:
  • To ensure practice efficiency and compliance with organisational procedures
  • To ensure total customer satisfaction with products and services
  • To be an effective leader, motivating, supporting, training and developing staff
  • To realise the full potential of the practice with regard to patient numbers and sales targets
  • To achieve maximum profitability
  • To be responsible for quality control in all areas
  • To manage stock control
  • To maintain exceptional standards of cleanliness and presentation throughout the practice
  • To be responsible for health and safety standards across the practice
  • To work with the Marketing Dept. to maximise marketing effectiveness at a local level
  • To drive cost efficiencies
  • To dispense spectacles to prescriptions

Personal Specification:
  • Previous management experience would be desirable, or a proven track record of developing and supporting staff
  • Strong background in customer service
  • Experience of driving business performance such as sales, customer satisfaction and cost efficiencies
  • Strong leader, able to motivate and engage with staff at all levels
  • Excellent verbal and written communication skills
  • Ability to put the customer first and act in a professional manner in all situations, able to act with tact and discretion
  • Positive and outgoing
  • Flexibility – able to be flexible on days worked and provide cover to other practices
  • Well-presented and professional
  • Attention to detail

Job Details:
  • Job Types: Full-time, Permanent
  • Pay: £22,000.00-£29,000.00 per year
  • Additional pay: Bonus scheme
  • Benefits: Company events, Company pension, Employee discount, Private dental insurance, Private medical insurance, Sick pay, Store discount
  • Schedule: 8 hour shift, Day shift, Monday to Friday, Weekend availability
  • Ability to commute/relocate: Ringwood, Hampshire: reliably commute or plan to relocate before starting work (required)
  • Experience: Optical Management: 2 years (required)

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