Group Soft Services Director

4 weeks ago


Hemel Hempstead, Hertfordshire, United Kingdom Compass Group UK Full time

We are seeking an experienced professional to fill the position of Group Facilities Manager at Compass Group UK.

This role involves overseeing facilities services across three sites and ensuring that day-to-day activities are managed safely and efficiently.

About the Job:

  • Overall responsibility for service delivery.
  • Contractual agreements management.
  • Client relationship building and maintenance.
  • Statutory compliance.
  • Authority to work process adherence.
  • Customer care promotion.

Responsibilities:

  1. Leader of the facilities team.
  2. Service level agreements manager.
  3. Client relationship builder and maintainer.
  4. Compliance officer.
  5. Daily activity manager.
  6. Care coordinator.

Skills and Qualifications:

  • Minimum 2 years multi-site management experience.
  • Soft Facilities Management experience including Catering, Cleaning, and Security.
  • SIA licence desirable or ability to qualify.
  • IOSH qualification desirable.
  • Blue-collar environment experience desirable.
  • Demonstrable financial acumen.
  • Proven track record of delivering client/customer satisfaction.
  • Flexibility and remote working.
  • Leadership and inspiration of operational teams.
  • Implementation of change programmes.
  • Excellent communication and engagement skills.

Benefits Package:

  • Financial wellbeing programme.
  • Aviva Digicare - free annual healthcare check.
  • Medicash - discounted health cash plan.
  • Pension scheme.
  • Life assurance.
  • Employee assistance programme.
  • Holiday purchase scheme.
  • Sharebuy scheme.
  • Recognition awards.
  • Employee networks.
  • Exclusive benefits website.
  • Discounts and promotions.

Up to £50,000 per annum Salary:



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