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Assistant Shop Manager
2 months ago
We are seeking a highly motivated and experienced Assistant Shop Manager to join our team at The Children's Society. As a key member of our shop management team, you will play a vital role in driving sales and profits, while delivering exceptional customer service and supporting our frontline work.
Key Responsibilities:
- Assist the Shop Manager in the day-to-day running of the shop, including managing stock, processing sales, and maintaining a clean and welcoming environment.
- Develop and implement sales strategies to drive revenue growth and improve customer engagement.
- Lead and motivate a team of staff and volunteers to deliver excellent customer service and achieve sales targets.
- Collaborate with the Shop Manager to identify areas for improvement and implement changes to enhance the shopping experience.
- Contribute to the development and implementation of marketing campaigns to promote the shop and its products.
Requirements:
- Proven experience in a retail management role, with a strong track record of sales growth and customer service excellence.
- Excellent communication and interpersonal skills, with the ability to lead and motivate a team.
- Strong analytical and problem-solving skills, with the ability to identify areas for improvement and implement changes.
- Ability to work flexibly, including weekends and bank holidays.
- Commitment to the values and mission of The Children's Society.
What We Offer:
- A competitive salary and benefits package, including a stakeholder pension scheme and free confidential counselling service.
- Opportunities for career development and progression, including our Bespoke Management Development Programme - Compass.
- A dynamic and supportive work environment, with a strong focus on teamwork and collaboration.
- The chance to make a real difference to the lives of children and young people in England.
We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced retail professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
