Residential Support Professional

3 days ago


Liverpool, Liverpool, United Kingdom Unite Foundation Full time
Role Overview
This is an exciting opportunity to join our team as a Residential Support Professional, providing a welcoming front of house reception service and conducting flat viewings, inspections, and lead sales conversations. As a key member of the customer experience team, you will play a vital role in delivering exceptional student experiences.

About Unite Students
Founded in 1991, Unite Students is a leading provider of purpose-built student accommodation in the UK. We strive to create inclusive teams and provide opportunities for growth and development. Our commitment to safeguarding our students includes requiring new employees to undergo a basic criminal record check prior to employment.

Key Responsibilities:
  • Provide a warm and welcoming front of house reception service to students and visitors
  • Conduct flat viewings and inspections, ensuring properties are presented to the highest standard
  • Lead sales conversations to showcase our accommodation options and exceed customer expectations

Requirements:
  • A caring and warm individual with a positive attitude and excellent communication skills
  • Ability to work effectively as part of a team and build strong relationships with colleagues and students
  • Great time management and organisational skills, with a keen eye for detail

Benefits:
  • A discretionary annual bonus based on company performance
  • 25 days' paid holiday and an annual holiday buying scheme with additional days awarded for long service
  • A generous pension scheme with employer contributions between 5% and 11%
  • Variety of benefits to support health and wellbeing, including a Healthcare Cash Plan and Gym benefit
  • Enhanced family leave with full pay for birthing parents and four weeks for non-birthing parents
  • Other great benefits, including an annual ShareSave scheme and Employee Life Assurance


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