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HR Coordinator

2 months ago

London, Greater London, United Kingdom Aspen Group Full time
About the Role

We are seeking a highly skilled and experienced HR Coordinator to join our team at Aspen Group. As an HR Coordinator, you will play a key role in delivering quality HR advisory services to employees, managers, and the HR team.

Key Responsibilities
  • Strategy and Planning:
    • Support HR activities to align to both business objectives and overall HR strategy
    • Effective execution of operational objectives for the HR function
    • Alignment between business unit objectives, people management plans, and Aspen HR strategy
    • Delivery against agreed processes, projects, budgets, and standards
    • Constructive feedback from internal business, HR colleagues, and other relevant stakeholders
  • Policy, Process and Procedures:
    • Ensure HR working procedures and documentation are compliant with HR policy and legislation
    • Support HR colleagues, managers, and employees in using the document library, ensuring documents are relevant, up to date, and consistent
    • Provide support to people managers on performance management and employee relations issues in line with business requirements and Aspen HR policies, procedures, and legislation
    • Advise individual employees to help them interpret HR Policy and guide them on HR related processes
    • Contribute to the development of HR processes, service delivery, and the continuous improvement thereof including the development of technology build, process guides, templates, forms, FAQ, and internal communications
    • HR documents are compliant with internal policy and procedures and legislation
    • HR document library is proactively maintained
    • Demonstrates sound working knowledge of Aspen HR policies, procedures, and processes
    • Demonstrates foundation level employment law knowledge
    • Regular communication with business area, reliable timely response to queries and constructive feedback received from stakeholders
    • Positive feedback from business area, employees, HR Business Partners, and HR team
    • Timely, effective resolution of people issues
    • Fully understands and improves HR lifecycle processes
    • Proactively highlights areas for improvement and updates documentation and business communications accordingly
  • Environmental Awareness/Customer Focus:
    • Develop and maintain good working relationships with people managers to raise credibility and to develop a working knowledge and understanding of key business priorities, issues, and challenges to deliver.
    • Work with HR colleagues to assist in the development of initiatives and the achievement of the broader goals of HR
    • Supporting cultural and procedural change initiatives, liaising with HR colleagues, and providing technical support to managers and colleagues to aid a smooth transition
    • Maintain awareness of compliance and regulatory changes as it relates to Aspen's policies, practices, and employee base
    • Regular contact and communication process is in place
    • Thorough approach to gain a clear understanding of personalities, drivers, priorities, and dynamics in the business areas
    • Constructive feedback received from the business and other relevant stakeholders
    • Demonstrates understanding of and responsiveness to business needs and priorities
    • Successful landing of change initiatives with minimal push back from business
    • Delivery in line with HR strategy and Aspen goals
  • Knowledge And Experience:
    • 4+ years' experience in Human Resources, ideally with some financial services exposure
    • Demonstrable experience in managing low tier employee relations cases independently
    • Generalist experience to include supporting recruitment activities, producing data analytics, updating policies and procedures
    • Experience of contributing and delivering to project objectives
    • Relationship Management and influencing skills
    • High level of administration and organisation skills
    • Manage competing priorities and work to deadlines and SLA's
    • Problem solving and anticipate upcoming needs
    • Able to adapt in a fast-paced and changing environment
    • Strong IT skills and use of HRIS
    • Ability to view things strategically and logically
    • Proactively identify issues, make recommendations, and implement solutions

We are an equal opportunities employer and welcome applications from diverse candidates.