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Account Management Specialist
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MacMillan Distribution Ltd. is seeking a highly skilled Key Accounts Coordinator to join our team. As a Key Accounts Coordinator, you will be responsible for managing our key accounts, resolving queries, and providing exceptional customer service.
Key Responsibilities- Manage and maintain relationships with key customers
- Resolve customer queries and issues in a timely and professional manner
- Provide regular business reports to key stakeholders
- Develop and implement strategies to improve customer satisfaction and retention
- Collaborate with internal teams to ensure seamless customer service
- Monitor and analyze customer data to identify trends and areas for improvement
- Excellent communication and interpersonal skills
- Proven experience in customer service or account management
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Strong analytical and problem-solving skills
- Proficiency in Microsoft Office, particularly Excel
As a Key Accounts Coordinator at MacMillan Distribution Ltd., you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our business.
