Business Systems Support Specialist
7 days ago
About the Role
We are seeking a highly skilled Business Systems Support Specialist to join our team at Pearson Carter. As a specialist in Microsoft Dynamics NAV/D365 Business Central, you will be responsible for delivering 1st to 3rd line support to our clients.
As a key member of our team, you will work closely with our clients to understand their business requirements and provide technical expertise to resolve issues efficiently.
Key Responsibilities:
- Deliver high-quality technical support to clients via phone, email, or remote desktop sessions
- Collaborate with cross-functional teams to identify and resolve complex technical issues
- Develop and maintain technical knowledge of Microsoft Dynamics NAV/D365 Business Central to stay up-to-date with the latest features and functionality
Requirements
To succeed in this role, you will need:
- At least 2 years of experience in providing technical support for Microsoft Dynamics NAV/D365 Business Central
- Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues
- Excellent communication and interpersonal skills, with the ability to work effectively with clients and colleagues
Benefits
We offer a competitive salary of £40,000 - £45,000 per annum, plus a range of benefits, including home-based working, private healthcare, and opportunities for career growth and development.
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