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Hospitality Host

2 months ago


Cambridge, Cambridgeshire, United Kingdom whitbread Full time

Job Summary:

We are seeking a skilled and enthusiastic Front of House Team Member to join our team at Premier Inn in Cambridge City Centre. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our guests have a warm and welcoming experience.

Key Responsibilities:

  • Provide exceptional customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Work collaboratively with the housekeeping team to ensure that rooms are prepared to a high standard.
  • Assist with food and beverage service, including making cocktails and serving meals.
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy.
  • Participate in ongoing training and development to enhance your skills and knowledge.

What We Offer:

  • A competitive hourly rate, with opportunities for career progression and professional development.
  • A comprehensive training program, including on-the-job training and access to industry-leading resources.
  • A supportive and inclusive team environment, with opportunities to build relationships and collaborate with colleagues.
  • A range of benefits, including a Whitbread Benefits card, pension and saving schemes, and discounts on Premier Inn rooms and meals.

About Us:

Whitbread is a leading hospitality company, committed to delivering exceptional customer experiences and creating a positive impact on our communities. We believe in the importance of diversity, equity, and inclusion, and are committed to creating a workplace that values and celebrates individuality.