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Leadership Role

1 month ago

Cambridge, Cambridgeshire, United Kingdom Moto Full time

Job Summary:

As a Supervisor at Moto, you will be responsible for leading a team to deliver exceptional customer service and brand standards in a fast-paced retail environment. This is an exciting opportunity to develop your leadership skills and take ownership of a team's performance.

Key Responsibilities:

  • Lead a team to achieve sales targets and deliver excellent customer service
  • Maximise profit by driving sales and controlling costs
  • Process stock counts and orders
  • Partner with the Store Manager to set targets for the team
  • Provide coaching and feedback to team members, identifying training needs
  • Take ownership of customer feedback and respond in a timely manner
  • Support the team with preparing food and refreshments

What We Offer:

  • Annual bonus up to 3,445pa
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities, including funded qualifications, leading to the next step in the management team

Requirements:

  • Previous experience of leading or supervising a team is highly desirable
  • Passion for delivering a memorable customer experience
  • Great communication skills and ability to make decisions
  • Ability to work on own initiative and make reasoned decisions under pressure

About Us:

Moto is a leading provider of motorway services, and we are committed to delivering exceptional customer experiences. As a Supervisor, you will be an integral part of our team, working together to achieve our goals and exceed customer expectations.