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Team Leader

2 months ago

Egham, Surrey, United Kingdom Nviro Full time
Job Title: Team Leader

We are seeking a highly motivated and organized Team Leader to join our team at Royal Holloway University. As a Team Leader, you will be responsible for leading a team of cleaners and ensuring the smooth operation of cleaning services on site.

Key Responsibilities:
  • Lead and motivate a team of cleaners to achieve high standards of cleanliness and customer satisfaction.
  • Develop and implement effective cleaning schedules and procedures to ensure efficient use of resources.
  • Monitor and report on cleaning performance, identifying areas for improvement and implementing corrective actions.
  • Collaborate with other departments to ensure seamless delivery of cleaning services.
  • Provide excellent customer service and respond to customer complaints in a professional and timely manner.
Requirements:
  • Previous experience as a Team Leader or in a similar role in the cleaning industry.
  • Excellent communication and leadership skills, with the ability to motivate and inspire a team.
  • Strong organizational and problem-solving skills, with the ability to prioritize tasks and manage multiple projects.
  • Ability to work independently and as part of a team, with a flexible approach to working hours.
  • Knowledge of cleaning procedures and protocols, with a commitment to maintaining high standards of cleanliness and customer satisfaction.
What We Offer:
  • A competitive salary and benefits package, including a Real Living Wage and flexible working arrangements.
  • Opportunities for professional development and career advancement, with a commitment to investing in our people.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • A comprehensive induction program, including training and support to ensure a smooth transition into the role.

We are an equal opportunities employer, committed to diversity and inclusion. We welcome applications from candidates from all backgrounds and encourage those with a passion for cleaning and customer service to apply.