Service Advantage Technical Trainee

4 weeks ago


South West England, United Kingdom Ricoh Full time

About the Role

We are seeking a highly motivated and technically skilled individual to join our team as a Service Advantage Technical Trainee. As a key member of our team, you will be responsible for providing exceptional customer service and technical support to our clients.

Key Responsibilities

  • Provide technical support and maintenance services to customers on a range of equipment and devices, including smart lockers, audio-visual, network devices, servers, and routers.
  • Embody the core Ricoh value of Customer Centricity, ensuring that customers receive outstanding service every time.
  • Drive self-improvement and continuous professional development to stay up-to-date with the latest technology trends and advancements.

Requirements

  • A strong passion for technology and a desire to work in a technical environment.
  • A valid UK driving license.
  • Proven problem-solving skills and ability to communicate effectively.
  • Good decision-making ability and enthusiasm for continuous improvement.

What We Offer

  • A competitive package with solid basic salary, strong bonus, and company benefits, including a company car or car allowance, flexible retirement plan, and more.
  • The opportunity to join a global company and work with a diverse range of clients and technologies.

About Ricoh

Ricoh is a leading provider of innovative technology solutions, and we are committed to delivering exceptional customer service and support. If you are a motivated and technically skilled individual who is passionate about technology and customer service, we encourage you to apply for this exciting opportunity.



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