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Customer Service Field Engineer

2 months ago

Coventry, Coventry, United Kingdom Prima Power United Kingdom Full time
Job Title: Field Customer Service Engineer

Job Summary: We are seeking a skilled Field Customer Service Engineer to join our team at Prima Power United Kingdom. As a key member of our team, you will be responsible for providing on-site technical support to our customers in the UK.

Key Responsibilities:

* Diagnose and repair complex technical issues at customer locations
* Install new machinery and provide training to customers
* Perform planned maintenance and repairs on equipment
* Interpret schematics and block diagrams to troubleshoot problems
* Document product issues and resolutions

Requirements:

* 3-5 years of related experience
* Skilled in electrical measurement and inspection techniques
* Working knowledge of pneumatic, hydraulic, and electrical systems
* Competent skills in reading schematics and using test equipment
* Familiarity with Windows-based computers and Microsoft Office
* Proficient with AC and DC control circuits, sensors, switches, relays, timers, and fusing
* Experience in troubleshooting and repairing mechanical problems

Language Skills:

* Ability to read and interpret documents
* Ability to write routine reports and correspondence
* Ability to speak effectively before groups

Mathematical Skills:

* Ability to work with plane and solid geometry and trigonometry
* Ability to apply concepts to practical situations

Reasoning Ability:

* Ability to solve practical problems and deal with variables
* Ability to interpret instructions in various forms

Working Environment:

* Travel to customer locations in the UK
* Work in a fast-paced environment with varying priorities

What We Offer:

* Competitive salary and benefits package
* Opportunities for professional growth and development
* Collaborative and dynamic work environment

If you are a motivated and skilled individual with a passion for technical support, we encourage you to apply for this exciting opportunity.