Residential Services Coordinator

7 days ago


Redditch, Worcestershire, United Kingdom We Manage Jobs(WMJobs) Full time

We are looking for a Residential Services Coordinator to join our team in Bromsgrove District Council and Redditch Borough Council share services. As a key member of our team, you will be responsible for managing and coordinating our residential services, ensuring that our customers receive high-quality service.

Job Description

This is a fantastic opportunity to work with us in delivering exceptional customer experiences. We are looking for someone who is passionate about maintaining and improving our estates, blocks, and schemes, and is comfortable working in a fast-paced environment.

About the Role

You will be managing a team of caretakers, providing day-to-day support and guidance to ensure they are motivated and delivering high-quality customer services. This role requires strong communication and interpersonal skills, as well as the ability to manage conflicts and prioritize tasks effectively.

The successful candidate will have previous supervisory or management experience in the caretaking maintenance sector, a full and current driving license, and excellent analytical and problem-solving skills.

Responsibilities
  • Manage and coordinate the residential services team to deliver high-quality customer services
  • Develop and implement effective strategies to improve the quality of our residential services
  • Collaborate with other teams to ensure seamless delivery of our services
What We Offer

We offer a competitive salary, estimated at £35,000 - £40,000 per annum, depending on experience. You will also benefit from a generous leave entitlement, flexible working arrangements, and access to employee benefits platform, where you can find discounts for high street shops, leisure discounts, holiday discounts, and more.

In addition, we offer a pension scheme, employee assistance programme, and opportunities for professional development and growth.



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