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Deputy Operations Manager

2 months ago


Colchester, United Kingdom Salutem Shared Services Full time

About the Role:

We are seeking a highly motivated and experienced Deputy Manager to join our team at Salutem Shared Services. As a Deputy Manager, you will play a vital role in ensuring the highest quality of care and support for our children and young people.

Key Responsibilities:

  • Assist and support the Registered Manager in all aspects of residential care, providing a high-quality service that meets the individual needs of the children and young people.
  • Support and supervise the staff team, enabling them to carry out their duties to the best of their abilities.
  • Ensure that all aspects of the service provided meet the quality standards and comply with the Children's Homes Regulations.
  • Guide children/young people throughout their placement and in transitions to and from the residential care environment, holistically and in line with the quality standards.
  • Certify that the home is maintaining compliance with the standards and philosophy of care as outlined in the statement of purpose.
  • Assist and deputise for the home manager in all aspects of residential care at the home.
  • Take on on-call duties outside of working hours in support of the home, dealing with situations in line with children's homes regulations and company procedures.
  • Support staff on a day-to-day basis, promoting good practice and responding to concerns or first-line complaints.

Requirements:

  • Minimum 2 years experience working within children's residential care.
  • QCF Level 3 Children & Young People qualification or equivalent.
  • Level 5 - Leadership & Management (preferred, not essential).