Investment Platform Operations Specialist

7 days ago


Manchester, United Kingdom AJ Bell Management Limited Full time

Role Overview

We are seeking a skilled Platform Investments Administrator to join our Operations department at AJ Bell Management Limited.

The purpose of the role is to provide high-quality customer service to clients by setting up, running, and reviewing trades, ensuring all Securities are accurately priced.

This role involves maintaining the integrity of the systems and customer-facing data and assisting in investigating trading queries from customers and other business areas.

Key Responsibilities

  • Verify and match executed trades (Equities, Collectives, FX).
  • Process trade rebookings and request static data updates.
  • Monitor client and counterparty exposure (including exposure levels, short positions, and client debtors).
  • Ensure programme trades are run and performed as expected.
  • Liaise with other teams to deliver excellent customer service and consumer outcomes.
  • Support management with project implementations, fixes, and upgrades through software testing and process definition.
  • Verify trading static data accuracy in the system and investigate discrepancies when necessary.
  • Liaise with internal stakeholders and fund managers to set up new funds on the platform.
  • Evaluate new assets for platform eligibility.
  • Assist internal teams with dealing queries and issues.
  • Accurately process fund conversions.
  • Complete daily pricing processes to ensure accurate asset pricing on the platform.

Requirements

  • Demonstrate highly accurate work with excellent attention to detail.
  • Ability to work under pressure to meet deadlines.
  • Proficiency in IT; confident with Microsoft Word and Excel.
  • Excellent verbal and written communication skills.
  • Prior experience in a financial services administration role (ideally stockbroking or banking) is desirable.

What We Offer

  • Competitive salary range £23,000- £25,000 (dependent on experience).
  • Generous holiday allowance increasing up to 31 days with service, plus bank holidays.
  • Casual dress code.
  • Discretionary bonus.
  • Contributory pension scheme.
  • Buy as you earn share scheme.
  • Free annual share scheme.
  • Enhanced maternity/paternity scheme from day one.
  • Bike loan.
  • Season ticket loan portal.
  • Discounted PMI and Dental.
  • On-site gym and personal trainer-led classes.
  • Paid volunteering opportunities, free social events, and more.


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