Investment Platform Operations Specialist
7 days ago
Role Overview
We are seeking a skilled Platform Investments Administrator to join our Operations department at AJ Bell Management Limited.
The purpose of the role is to provide high-quality customer service to clients by setting up, running, and reviewing trades, ensuring all Securities are accurately priced.
This role involves maintaining the integrity of the systems and customer-facing data and assisting in investigating trading queries from customers and other business areas.
Key Responsibilities
- Verify and match executed trades (Equities, Collectives, FX).
- Process trade rebookings and request static data updates.
- Monitor client and counterparty exposure (including exposure levels, short positions, and client debtors).
- Ensure programme trades are run and performed as expected.
- Liaise with other teams to deliver excellent customer service and consumer outcomes.
- Support management with project implementations, fixes, and upgrades through software testing and process definition.
- Verify trading static data accuracy in the system and investigate discrepancies when necessary.
- Liaise with internal stakeholders and fund managers to set up new funds on the platform.
- Evaluate new assets for platform eligibility.
- Assist internal teams with dealing queries and issues.
- Accurately process fund conversions.
- Complete daily pricing processes to ensure accurate asset pricing on the platform.
Requirements
- Demonstrate highly accurate work with excellent attention to detail.
- Ability to work under pressure to meet deadlines.
- Proficiency in IT; confident with Microsoft Word and Excel.
- Excellent verbal and written communication skills.
- Prior experience in a financial services administration role (ideally stockbroking or banking) is desirable.
What We Offer
- Competitive salary range £23,000- £25,000 (dependent on experience).
- Generous holiday allowance increasing up to 31 days with service, plus bank holidays.
- Casual dress code.
- Discretionary bonus.
- Contributory pension scheme.
- Buy as you earn share scheme.
- Free annual share scheme.
- Enhanced maternity/paternity scheme from day one.
- Bike loan.
- Season ticket loan portal.
- Discounted PMI and Dental.
- On-site gym and personal trainer-led classes.
- Paid volunteering opportunities, free social events, and more.
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