Debt Recovery Specialist

About the Role

We are seeking a highly organized and skilled Debt Recovery Specialist to join our busy accounts team at our head office in Yate, Bristol.

The successful candidate will have previous credit control experience or customer service background with a keen eye for detail. This role requires excellent verbal and written communication skills, confident to deal with uncomfortable situations that may arise with clients who owe money and keep a positive attitude.

Responsibilities:

• Chase outstanding debts by telephone, email, and letters, working closely with customers to arrange payment plans and/or payments.
• Investigate and resolve credit control queries and invoice discrepancies, generating reports to plan daily and weekly call schedules.
• Assist with monthly statement runs and provide support to other members of the accounts team as required.
• Carry out general and ad-hoc administration duties as requested, such as maintaining accurate records and responding to queries from colleagues and clients.

About Us

We are one of the largest independent foodservice companies in the Southwest, supplying a full range of frozen, chilled, and ambient foods together with an extensive range of non-food catering products.

What We Offer

• A competitive estimated salary of £25,000 - £30,000 per annum, dependent on experience.
• 20 days holiday + Bank Holidays, increasing to 25 days with length of service.
• Workplace Pension Scheme.
• Life Assurance Scheme – enrolment from day 1 of employment.
• Income Protection Scheme – enrolment from day 1 of employment.
• Access to Employee Health Assured Program (EAP).
• Staff discount on company goods.
• Free onsite car parking and covered bicycle rack.
• Free annual eye test.
• Study Support – If required.

Contact Information

Please note that all applicants must be eligible to work in the UK and meet the requirements set out in the job description.