Residential Communication Specialist

4 days ago


Bristol, Bristol, United Kingdom Bell Building Projects Ltd Full time

Job Overview: We are seeking an experienced Community Relations Manager to join our team at Bell Building Projects Ltd in Portland. The successful candidate will be responsible for maintaining strong relationships with building residents.

Key Responsibilities:

  • Liaise with residents: You will be the first point of contact for residents, responding to their queries, resolving complaints, and logging interactions.
  • Prepare communication plans: You will develop and implement regular communication strategies to inform residents about our works and timeline.
  • Organise public events: You will coordinate public events, such as coffee mornings and meet-and-greets, to foster a sense of community among residents.
  • Resolve complaints: You will work closely with the Site Project Manager to resolve resident complaints, ensuring effective communication and resolution.

Requirements and Skills:

  • Proven experience in customer-facing roles, preferably in construction or property management.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Strong organisational and time management skills.
  • Proficient in MS Office and CRM systems.
  • Ability to work under pressure and meet deadlines.

Salary: £42,000 - £52,000 per annum.



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