Acquisitions Specialist
4 weeks ago
Eastgrinsteadcourier is seeking a highly skilled Acquisitions Officer to join our team. As an Acquisitions Officer, you will play a crucial role in maximising income recovery efforts across all tenures, ensuring tenancy sustainment, and managing arrears cases through to completion.
Key Responsibilities:- Prompt recovery of rent arrears and other debts across general needs, shared ownership, and supported tenancies
- Managing rent accounts and providing tailored support for tenants to sustain tenancies
- Communicating with tenants through calls, letters, home visits, and unannounced visits to resolve arrears cases
- Representing Eastgrinsteadcourier in Court proceedings, including preparing legal documents and statements
- Serving Notices of Seeking Possession and representing cases with a high level of accuracy
- Supporting tenants with benefit advice and providing referrals for additional support services
- Consistently achieving KPI targets to reduce arrears percentages
- Proven track record in effective income recovery and arrears management
- Experience in court representation and legal process management
- Strong communication skills for tenant outreach and negotiation
- Ability to perform home visits and maintain professional boundaries
- Understanding of welfare benefits and referral processes
3 months, with the potential for extension. £17.76 per hour PAYE equivalent, inclusive of holiday.
To apply for this role, please email a copy of your CV to [insert email address] or call [insert phone number] to discuss the role further.
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