Acquisitions Specialist

4 weeks ago


Sevenoaks, Kent, United Kingdom eastgrinsteadcourier Full time
Job Title: Acquisitions Officer

Eastgrinsteadcourier is seeking a highly skilled Acquisitions Officer to join our team. As an Acquisitions Officer, you will play a crucial role in maximising income recovery efforts across all tenures, ensuring tenancy sustainment, and managing arrears cases through to completion.

Key Responsibilities:
  • Prompt recovery of rent arrears and other debts across general needs, shared ownership, and supported tenancies
  • Managing rent accounts and providing tailored support for tenants to sustain tenancies
  • Communicating with tenants through calls, letters, home visits, and unannounced visits to resolve arrears cases
  • Representing Eastgrinsteadcourier in Court proceedings, including preparing legal documents and statements
  • Serving Notices of Seeking Possession and representing cases with a high level of accuracy
  • Supporting tenants with benefit advice and providing referrals for additional support services
  • Consistently achieving KPI targets to reduce arrears percentages
Requirements:
  • Proven track record in effective income recovery and arrears management
  • Experience in court representation and legal process management
  • Strong communication skills for tenant outreach and negotiation
  • Ability to perform home visits and maintain professional boundaries
  • Understanding of welfare benefits and referral processes
Contract:

3 months, with the potential for extension. £17.76 per hour PAYE equivalent, inclusive of holiday.

To apply for this role, please email a copy of your CV to [insert email address] or call [insert phone number] to discuss the role further.



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