Volunteer Group Support Representative
4 weeks ago
About the Role
Via's Hillingdon service is a support service for adults and young people affected by drug and alcohol problems. Our dedicated team of practitioners work alongside other professionals across three sites.
As a Volunteer Group Support, you will provide a welcome presence for people coming into the service. Your role will involve:
- Covering group support duties and welcoming service users to the service.
- Managing a local database and contributing to a national database that records comprehensive information data sets.
- Undertaking day-to-day administrative tasks such as filing, archiving, and updating service user records.
- Participating in team meetings and undertaking other tasks as necessary to support the service.
What Skills Do I Need?
A positive attitude, the desire to learn, and a non-judgmental and supportive approach to people facing problems with drugs and alcohol are essential. A good working knowledge of standard IT programs (MS Office, Outlook) and a close eye for detail are also required.
What Via Can Offer You
Upon starting, you will be allocated a volunteer supervisor who will provide ongoing support and supervision. You will also have access to central staff training opportunities, regular supervision, and reimbursement of reasonable travel expenses and lunch expenses.
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