Retail Store Supervisor

4 weeks ago


Carrickfergus, United Kingdom Henderson Group Full time
About the Role

We are looking for a skilled and experienced Team Leader to join our retail team at Henderson Group. As a Team Leader, you will play a key role in leading the store team to provide an exceptional shopping experience for our customers.



Key Responsibilities


  • Lead the store team to follow store policies, standards, and practices.
  • Take responsibility for the store in the absence of other leaders, including keyholder responsibilities.
  • Be a positive role model to the team and represent our values of Ambition, Customer First, Teamwork, and Integrity.
  • Train, manage the workload, and support your team while being hands-on in-store.
  • Support the Store Manager to maximise store performance, including understanding and implementing the store plan and priorities.
  • Actively promote and get involved in initiatives to support the local community.
  • Cover the Post Office as required.


Requirements

To be successful in this role, you will need:




  • Previous store retail experience, with at least 6 months at a supervisory level leading a team of people in a customer-focused environment.
  • A natural ability to listen, interact, and communicate with customers and team members.
  • A target-driven mentality to help the store achieve its business plans and priorities.
  • The ability to inspire everyone to do their best for each other and the customer.


Our Values

We live by the following values:




  • Ambition: We strive to be better, seeking new challenges and ways to improve.
  • Customer First: We provide exceptional service, putting customers at the heart of everything we do.
  • Teamwork: We succeed together, helping colleagues to succeed and sharing our knowledge and skills.
  • Integrity: We are fair, honest, and ethical, treating everyone with dignity and respect.


The Reward

We offer a competitive salary, employee assistance programme, social club, Perks Offers/Discount scheme throughout the UK/Ireland, staff discount at SPAR/EUROSPAR Henderson Group company-owned stores, and many more benefits.



Working Hours

This is a 34-hour per week role, available Monday to Sunday, 6am-Midnight, with opening, closing, and weekend shifts expected as part of the role.


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