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Receptionist - Part Time Position

1 month ago

Bolton, Bolton, United Kingdom Burnside Surgery Full time

About the Role

Burnside Surgery is seeking a highly skilled and organized Receptionist to join our team. As a key member of our front desk team, you will be responsible for providing exceptional patient care and administrative support.

Key Responsibilities

  • Manage patient appointments, ensuring efficient scheduling and minimizing wait times.
  • Process patient requests, including repeat prescriptions and medical records.
  • Provide excellent customer service, responding to patient inquiries and concerns in a professional and empathetic manner.
  • Maintain accurate and up-to-date patient records, ensuring confidentiality and data protection.
  • Collaborate with healthcare professionals to ensure seamless communication and coordination of patient care.
  • Perform administrative tasks, including data entry, filing, and photocopying.
  • Contribute to a positive and supportive team environment, promoting a culture of excellence and patient-centered care.

Requirements

  • GCSE level or equivalent education.
  • Experience working with the general public, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Strong IT skills, including proficiency in Microsoft Office and Outlook.
  • Ability to work effectively in a team environment and autonomously.
  • High levels of integrity, loyalty, and sensitivity in distressing situations.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A supportive and collaborative team environment.
  • The opportunity to make a positive impact on patient care and outcomes.

How to Apply

If you are a motivated and organized individual with a passion for delivering exceptional patient care, please submit your application, including your CV and a cover letter, to [insert contact information].