Claims Resolution Professional

2 days ago


London, Greater London, United Kingdom Merje Full time

About the Position:

MERJE is seeking a seasoned Commercial Claims Adjuster to join our dynamic team. In this role, you will be responsible for handling motor claims, utilising your expertise in repair, capture, intervention, and third-party property damage.

Key Responsibilities:

  • Manage motor claims, including MOJ and OIC, with a focus on efficient processing and resolution.
  • Negotiate credit hire agreements to achieve timely and cost-effective outcomes.
  • Deliver exceptional stakeholder interactions, building strong relationships with clients and customers.
  • Work within system-driven SLAs and workflows to meet performance targets.
  • Analyse complex data to inform decisions based on established guidelines.

Requirements:

  • Minimum 5 years of experience in motor claims (commercial or personal).
  • Cert CII qualification is highly desirable.
  • Familiarity with fraud detection in the motor space is essential.
  • Strong communication and organisational skills are required.
  • Ability to handle delegated authority and client philosophies is necessary.

Benefits:

We offer a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus benefits including health insurance, pension contributions, and professional development opportunities. Remote work arrangements are available, and sponsorship is not required for UK eligibility.



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