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Retail Store Manager

2 months ago

Saffron Walden, Essex, United Kingdom Oxfam Full time
About the Role

Oxfam is seeking a highly skilled and experienced Retail Store Manager to lead our shop team in [location]. As a key member of our retail operations team, you will be responsible for driving sales growth, improving customer experience, and ensuring the smooth day-to-day running of the shop.

Key Responsibilities
  • Lead and motivate a team of volunteers and staff to achieve sales targets and provide excellent customer service
  • Develop and implement effective retail strategies to drive sales growth and improve customer engagement
  • Manage shop operations, including stock management, visual merchandising, and cash handling
  • Monitor and analyze sales data to inform business decisions and optimize shop performance
  • Build strong relationships with local communities, stakeholders, and partners to promote Oxfam's mission and values
Requirements
  • Proven experience in retail management, with a strong track record of driving sales growth and improving customer experience
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team
  • Strong commercial awareness and analytical skills, with the ability to interpret sales data and make informed business decisions
  • Ability to work independently and as part of a team, with a flexible and adaptable approach to work
  • Commitment to Oxfam's values and mission, with a strong understanding of the organization's goals and objectives
What We Offer

Oxfam offers a competitive salary and benefits package, as well as opportunities for professional development and growth. As a member of our retail operations team, you will have the chance to make a real difference in the lives of people affected by poverty and inequality.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are passionate about retail, leadership, and making a difference, we encourage you to apply for this exciting opportunity.