Customer Service Representative
3 weeks ago
Role Overview
We are seeking a skilled Customer Service Representative to join our team at ProCook. As a Sales Advisor, you will be responsible for providing exceptional customer service and advice on our kitchenware offerings.
Key Responsibilities
- Welcome customers warmly and assist them in finding the right products.
- Engage with customers to secure sales through informative and friendly interactions.
- Participate in product training and absorb as much knowledge as possible.
- Keep the store tidy and properly stocked.
- Prepare the store for the next day's operations.
Requirements
- Enthusiastic about providing excellent customer service.
- Previous retail experience is a plus.
- Motivated by achieving sales targets.
- A team player with a friendly demeanor.
- Ability to listen and understand customer needs effectively.
- Organized, detail-oriented, and ready to take initiative.
- Comfortable using computers and familiar with POS systems.
Benefits
- Salary is £12 per hour - We are a Real Living Wage employer.
- Period bonus based on sales targets.
- Be part of a fast-growing company.
- Join a friendly, close-knit team.
- Enhanced parental leave.
- Generous staff discount.
- Annual paid volunteering day.
- Employee Assistance Programme.
- Friends and Family Referral Scheme.
We Welcome Everyone
ProCook is an equal-opportunity employer. We believe diverse teams are the best teams, so we encourage applications from all backgrounds.
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