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Restaurant Host Team Manager

2 months ago

Glasgow, Glasgow City, United Kingdom The Rank Group Full time

Company Overview:

Grosvenor Casino, part of The Rank Group, is a dynamic and exciting environment where you can develop your skills and grow your career.

Salary: £15.00 per hour

We offer a competitive hourly rate to reflect the value you bring to our team.

Job Description:

As a Restaurant Host, you will be at the forefront of delivering exceptional customer experiences, creating a warm and welcoming atmosphere that leaves our customers wanting more.

You will gain the knowledge and skills to present our menus confidently and effectively, providing first-class customer service to our patrons.

Key Responsibilities:

  • Manage tables efficiently, ensuring seamless dining experiences for our customers.
  • Maintain a thorough understanding of our menus and wine lists to provide informed recommendations.
  • Develop strong relationships with customers, responding promptly to their needs and preferences.
  • Work collaboratively with our team to ensure excellent service standards are consistently met.

Benefits:

  • A competitive hourly rate.
  • Balanced 40-hour work week.
  • Share of tips.
  • Night shift bonus.
  • 50% off all food across our venues.
  • Team incentives and events.
  • Free uniform.
  • Career growth opportunities within The Rank Group.

What We Look For:

We're seeking individuals who share our passion for delivering exceptional customer experiences.

You should be able to engage with our customers, possess excellent communication skills, and have a positive attitude towards teamwork.