Broker Service Liaison
3 weeks ago
About the Role:
We're seeking a Broker Service Liaison to build our presence across the UK through engagement and activation of existing iwoca brokers.
Your Mission:
- Onboard new brokers, ensuring a seamless experience and helping them with their first set of applications.
- React to broker requests, answer questions, and queries for brokers outside of our relationship managers' remit.
- Educate brokers, run training sessions, and ensure they send relevant customers and documentation.
- Research and acquire new relationships with relevant brokers through face-to-face, phone, LinkedIn, and email.
- Develop an understanding of iwoca's systems, processes, and policies to advise brokers effectively.
- Excellent communication skills, both written and verbal, with a professional phone manner.
- Taking pride in giving our clients the best-in-class service.
- Not adverse to travel, as the role may require car and/or train travel with overnight stays.
- We offer flexible working, allowing you to make better use of your free time and work from home.
- Enjoy our range of benefits, including events, clubs, medical insurance, and more.
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