Hospitality Team Member

3 weeks ago


Cromer, Norfolk, United Kingdom Logistics People Full time

As a Hospitality Team Member at Logistics People, you will be working on behalf of Stairs Leisure Ltd. to provide exceptional customer service in the White Horse Bar & Restaurant and Harrys Bar locations.

We are seeking enthusiastic and customer-oriented individuals to join our Waiting & Bar Staff team in East Runton, Cromer. As a vital part of our team, you will ensure an unforgettable dining experience for our guests by providing prompt, attentive, and friendly service.

Key Responsibilities:

  • Greet guests warmly upon arrival and direct them to their tables.
  • Presentation menus and provide detailed information about dishes, specials, and beverages.
  • Taking accurate food and beverage orders and relay them to the kitchen and bar staff promptly.
  • Serve food and drinks in a timely manner, ensuring accuracy and presentation.
  • Anticipate guests' needs and respond promptly to requests or concerns.
  • Maintain a clean and organized dining area, including tables, chairs, and service stations.
  • Handle cash and card transactions accurately and efficiently.
  • Collaborate with team members to ensure smooth service and guest satisfaction.
  • Adhere to all food safety and hygiene standards.
  • Assist with opening and closing duties as required.

Requirements:

  • Previous experience in a similar role preferred but not required.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure in a fast-paced environment.
  • Strong attention to detail and a proactive approach to guest service.
  • Flexibility to work evenings, weekends, and holidays as needed.
  • Basic math skills for handling transactions.

Benefits:

  • A competitive hourly wage plus tips.
  • The opportunity to work in a dynamic and collaborative team environment.
  • Gaining valuable experience in the hospitality industry.
  • An exciting work atmosphere.

Salary: Competitive monthly salary plus tips and overtime available. Estimated salary: £8-10 per hour.

This is a temp-to-perm position, and you will transition to a permanent contract following a successful probation period.



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