Customer Service Representative
3 weeks ago
About the Role
As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and creating a welcoming store environment. Your primary responsibility will be to serve customers with passion and pride, ensuring they have a great shopping experience.
Key Responsibilities
- Build strong relationships with customers, understanding their needs and preferences.
- Provide excellent customer service, responding to queries and resolving issues promptly.
- Work collaboratively with colleagues to maintain a clean and organized store environment.
- Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
- Stay up-to-date with product knowledge, ensuring you can provide accurate information to customers.
What We Offer
- A competitive hourly rate, with opportunities for pay increases based on performance and location.
- A minimum of 16 guaranteed hours per week, with flexibility to work additional hours if desired.
- Access to free wellbeing services, including resources to support mental health and wellbeing.
- A range of benefits, including discounts, shares, and cycle-to-work schemes.
- Uniform provided and policies to support you throughout your career.
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