Customer Service Representative

3 weeks ago


Andover, Hampshire, United Kingdom Tesco Full time

About the Role

As a Tesco Colleague, you will play a vital role in delivering exceptional customer service and creating a welcoming store environment. Your primary responsibility will be to serve customers with passion and pride, ensuring they have a great shopping experience.

Key Responsibilities

  • Build strong relationships with customers, understanding their needs and preferences.
  • Provide excellent customer service, responding to queries and resolving issues promptly.
  • Work collaboratively with colleagues to maintain a clean and organized store environment.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
  • Stay up-to-date with product knowledge, ensuring you can provide accurate information to customers.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases based on performance and location.
  • A minimum of 16 guaranteed hours per week, with flexibility to work additional hours if desired.
  • Access to free wellbeing services, including resources to support mental health and wellbeing.
  • A range of benefits, including discounts, shares, and cycle-to-work schemes.
  • Uniform provided and policies to support you throughout your career.


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