IT Support Specialist
3 weeks ago
Job Summary
">We are seeking an IT Support Specialist to provide technical assistance and guidance to teachers and pupils in the Blackpool / Lancashire area. The successful candidate will be responsible for maintaining and troubleshooting IT systems, providing hands-on advice and guidance to schools, and maintaining a helpdesk facility.
About the Role
">- Provide technical support to teachers and pupils both remotely and face-to-face.
- Maintain and troubleshoot Windows Server, mobile device, and network infrastructure.
- Develop and implement effective IT solutions to meet the needs of our school customers.
- Maintain a helpdesk facility to provide clients with feedback to tickets proactively and in a timely manner.
Requirements
">- SCCM experience.
- Windows Server, Windows 10 / 11 expertise.
- Office 365 knowledge.
- SIMS experience.
- Jamf MDM / Lightspeed MDM skills.
- DBS Clearance required.
What We Offer
">- Bespoke system training.
- Microsoft certifications paid for.
- A friendly team environment.
- Pension scheme.
- Fuel expenses reimbursed.
Estimated Salary: £25,500 - £32,000 per annum
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