Detail Oriented Customer Advocate

6 days ago


Flint, Flintshire, United Kingdom Iceland Food Group Full time

Why Work for Iceland Food Group?

We are a fun and dynamic company that values its employees and customers alike. Our goal is to provide excellent service and products, and we need someone who shares this vision to join our team.

The salary for this position is estimated to be around £35,000 - £45,000 per annum, depending on experience.

Key Responsibilities:

  • Act as the first point of contact for customer complaints and queries.
  • Resolve customer issues in a fair and efficient manner.
  • Work closely with colleagues to ensure that all customer concerns are addressed.

Requirements:

  • Excellent written and verbal communication skills.
  • Ability to work in a fast-paced environment.
  • Strong problem-solving skills.

Benefits:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • The chance to work for a dynamic and growing company.


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