Counter Lead Specialist

2 weeks ago


Brighton, Brighton and Hove, United Kingdom Bobbi Brown Cosmetics Full time
Job Title: Counter Lead Specialist

We are seeking a highly skilled Counter Lead Specialist to join our team at Bobbi Brown Cosmetics in Brighton and Hove.

As a Counter Lead Specialist, you will be responsible for delivering exceptional customer service, driving sales growth, and maintaining high standards of product knowledge.

Key Responsibilities:

  • To maximize sales performance by effectively managing daily replenishment and visual merchandising layout
  • To deliver excellent customer service by ensuring all refunds and complaints are managed efficiently
  • To maintain high standards of product knowledge and ensure up-to-date information is available to customers
  • To work collaboratively with the Area Manager to achieve business objectives and develop local marketing initiatives
  • To ensure compliance with Company policies and procedures

Requirements:

  • Experience in a fast-paced retail environment with strong commercial understanding
  • Ability to drive self-development and adapt to changing circumstances
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Ability to work effectively in a team environment

Benefits:

  • A competitive salary of £25,000 - £30,000 per annum
  • Ongoing training and development opportunities
  • A dynamic and supportive work environment
  • The opportunity to work with a leading cosmetics brand


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