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Front of House Team Member

2 months ago

Southampton, Southampton, United Kingdom Franco Manca Full time

About Franco Manca

Franco Manca is a leading Neapolitan sourdough pizza restaurant chain with a strong reputation for producing high-quality pizzas. We have a growing presence across the UK and are committed to providing our customers with an exceptional dining experience.

Job Summary

We are seeking a skilled and enthusiastic Front of House Team Member to join our team. As a Front of House Team Member, you will be responsible for providing excellent customer service, maintaining high health and safety standards, and working effectively in a fast-paced environment.

Key Responsibilities

  • Provide exceptional customer service, ensuring that customers have a positive experience in our restaurants
  • Maintain high health and safety standards, adhering to company policies and procedures
  • Work effectively in a fast-paced environment, managing multiple tasks and priorities
  • Collaborate with colleagues to achieve team goals and objectives
  • Participate in ongoing training and development to improve skills and knowledge

Requirements

  • Previous hospitality experience is desirable, but not essential
  • Ability to work in a fast-paced environment and manage multiple tasks and priorities
  • Excellent communication and interpersonal skills
  • Ability to maintain high health and safety standards
  • Flexibility to work a variety of shifts, including evenings and weekends

What We Offer

  • Competitive hourly pay rate
  • Generous share of tronc
  • Free yummy pizzas and soft drinks on shift
  • Free sourdough bread to cook at home
  • Ongoing personal growth and development with our Franco Academy
  • No zero-hour contracts
  • Flexible schedules
  • 28 paid holidays
  • Uniform provided
  • AXA Employee Assistance Programme with Health App and counselling
  • Pension Scheme
  • Annual Social events
  • Staff discount when dining in any Franco Manca and other group brands
  • Employee referral Bonus scheme
  • Team competitions and personal rewards
  • Additional leave
  • Career opportunities all over the UK
  • Fun and diverse working environment