Administrative Assistant
2 months ago
TCC Limited is a leading provider of industry-leading training events, coaching, and consultancy services. With a strong reputation for delivering high-quality training solutions, we are seeking a highly organized and detail-oriented individual to join our team as a Training Coordinator.
Job SummaryWe are looking for a skilled Training Coordinator to manage the logistics and administration of our everyday work. This includes ensuring that all face-to-face and online events run smoothly, delegates are kept informed and supported, and that we have the right venues, trainers, and coaches to deliver industry-leading training and consultancy.
Key Responsibilities- Event Management: Process bookings and manage course registrations, provide customer support for event-related inquiries, and ensure that all events run smoothly.
- Logistics and Administration: Manage and communicate with venues and trainers, arrange travel and accommodation, and maintain stock of course and office supplies.
- Delegated Support: Provide first-line telephone cover and live-chat handling, send pre-course information to delegates and trainers, and notify candidates of exam results.
- Training Materials: Order, prepare, and ship training materials, update training materials, and onboard new trainers.
- General Administration: Handle office deliveries, maintain office supplies, and perform general office administrator duties.
- Strong Organizational Skills: Excellent written and verbal communication skills, strong attention to detail, and ability to prioritize tasks effectively.
- IT Skills: Proficiency in Microsoft Word, Excel, PowerPoint, Outlook, and web-based systems.
- Customer Service: Friendly telephone manner and a passion for customer service.
- Education: Minimum A-level or equivalent, with a degree-level education valued.
- Competitive Salary: £24,000 WTE (whole-time equivalent).
- Flexible Working Pattern: Part-time up to full-time, between 25 and 37.5 hours per week.
- Annual Leave: 25 days, plus bank holidays.
- Professional Development: Opportunities to attend training from our portfolio.
Use the Apply Now button to submit your application. Please use the Headline field to enter your current job title and the Cover Letter field to add a cover letter for your application.
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