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Dining Experience Specialist
2 months ago
About the Role
We are seeking a skilled Waiter to join our team at Individual Restaurants. As a Waiter, you will play a crucial role in delivering exceptional dining experiences to our guests.
Key Responsibilities
- Provide impeccable table service, taking orders, serving food and beverages, and ensuring a positive and world-class dining experience.
- Work collaboratively with the kitchen team to ensure seamless service.
- Upsell and promote our menu items to enhance customer satisfaction.
Benefits of Working with Us
- 100% tips and gratuities direct to our team.
- The Sunday Times – Best place to work 2024.
- 50% off your food and drink bill at any of our restaurants, at any time, for up to 6 people.
- Competitive rates of pay – we pay the best to get the best.
- Enhanced Maternity and Paternity packages.
- Access to up to 40% of earnt wages and financial wellbeing tools through Wagestream.
- Employee Assistance Programme through The Drinks Trust, providing 24/7 support and access to counselling services.
- Life Assurance (Senior Management).
- Fully funded apprenticeship programme.
- Career pathways and development through our high performers programme.
- Full in-house training through our Individual Restaurants Academy.
- Employer contribution pension scheme.
- Team meals on shift.
- 15% off your grocery bill at Iceland Foods.
- Discounts and cashback from hundreds of high street and online retailers.
- WSET courses are available for those who are passionate about wine and its provenance.
- Refer a friend scheme.
- Individual Champion programme – acting as an ambassador of your brand and representing your team.
About You
- Previous experience as a Waiter or in a similar customer-facing role within the hospitality industry.
- A passion for delivering exceptional customer service and a commitment to providing a world-class dining experience.
We are committed to investing in our people through quality training and mentoring from our amazing leadership team. If you have the passion and drive to be the best, we would love to hear from you
