Senior Infrastructure Support Specialist
4 days ago
Based in Birmingham, we are seeking a seasoned Senior Infrastructure Support Specialist to join our IT Service provider. The ideal candidate will have a strong technical background in Infrastructure and Networking, supporting clients across the area. This role requires excellent problem-solving skills, as you will work primarily remotely, occasionally visiting customer sites to resolve IT issues within agreed SLAs.
Key Responsibilities:
- Provide technical support for various infrastructure systems, including WAN technologies and network protocols (TCP/IP, DNS, DHCP, VLANS).
- Collaborate with colleagues to ensure efficient issue resolution and escalation.
- Participate in ongoing training to enhance your skillset in areas like VMware/Hyper-V, Windows, Exchange Server, Active Directory, MFA, Endpoint Manager, M365, SharePoint, and cloud services.
Benefits:
This role offers competitive compensation, including a salary range of £40,000 to £50,000, plus a car allowance. You can also enjoy 31 days of holiday, flexible working arrangements, life insurance, employee assistance programs, and access to retail, travel, and gym discounts.
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Network Infrastructure Specialist
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