Veterinary Receptionist
8 hours ago
We are seeking a dedicated Part Time Veterinary Receptionist to join our team at Vets Now, the UK's leading provider of emergency pet care.
Salary: £12.00ph plus benefits
About the Role:
The successful candidate will serve as an initial point of contact for clients during emergency situations, handling calls and in-person visits, including greeting clients, answering calls, booking appointments, and handling financial transactions.
Main Responsibilities:
- Clients: Manage client interactions with professionalism and empathy, providing timely support and assistance as needed.
- Administration:
- Ensure accurate and efficient management of administrative duties in the clinic, maintaining smooth operation of the service.
- Communicate effectively with veterinary staff regarding patient updates and client needs.
- Serve as a liaison between clients and veterinary professionals, facilitating seamless communication.
Working Pattern:
This part-time role involves working varying shifts across two weeks, including Sundays and bank holidays, with a fair share of annual leave, paid time off, and other benefits included.
Benefits:
- 7 weeks pro rata annual leave
- Your birthday as a paid day off
- Cash Health Plan provided by Simply Health
- Vets Now For You – reward gateway giving discounts and cashback with 100's of retailers
- £780 CPD allowance pro-rata
- 10 hours paid CPD hours annually pro-rata
- Family-friendly policies including sick, maternity, paternity, and adoption pay schemes
- UK Standard Pension contributions – 5% Employee/3% Employer
- Up to 50% discounted staff pet care
- Paid volunteering days
- Death in service of two times annual salary
As a Disability Confident Employer, we welcome applications from candidates of all backgrounds and encourage those with disabilities and health conditions to apply, with reasonable adjustments provided throughout the recruitment process.
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