Veterinary Receptionist

8 hours ago


Coventry, Coventry, United Kingdom Vets Now Full time
Job Description

We are seeking a dedicated Part Time Veterinary Receptionist to join our team at Vets Now, the UK's leading provider of emergency pet care.

Salary: £12.00ph plus benefits

About the Role:

The successful candidate will serve as an initial point of contact for clients during emergency situations, handling calls and in-person visits, including greeting clients, answering calls, booking appointments, and handling financial transactions.

Main Responsibilities:

  • Clients: Manage client interactions with professionalism and empathy, providing timely support and assistance as needed.
  • Administration:
    • Ensure accurate and efficient management of administrative duties in the clinic, maintaining smooth operation of the service.
    • Communicate effectively with veterinary staff regarding patient updates and client needs.
    • Serve as a liaison between clients and veterinary professionals, facilitating seamless communication.

Working Pattern:

This part-time role involves working varying shifts across two weeks, including Sundays and bank holidays, with a fair share of annual leave, paid time off, and other benefits included.

Benefits:

  • 7 weeks pro rata annual leave
  • Your birthday as a paid day off
  • Cash Health Plan provided by Simply Health
  • Vets Now For You – reward gateway giving discounts and cashback with 100's of retailers
  • £780 CPD allowance pro-rata
  • 10 hours paid CPD hours annually pro-rata
  • Family-friendly policies including sick, maternity, paternity, and adoption pay schemes
  • UK Standard Pension contributions – 5% Employee/3% Employer
  • Up to 50% discounted staff pet care
  • Paid volunteering days
  • Death in service of two times annual salary

As a Disability Confident Employer, we welcome applications from candidates of all backgrounds and encourage those with disabilities and health conditions to apply, with reasonable adjustments provided throughout the recruitment process.



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