Insurance Claims Professional

4 days ago


Bognor Regis, West Sussex, United Kingdom Halo ARC Full time

As a Claims Manager at Halo ARC, you will be joining a dynamic team dedicated to delivering exceptional customer experiences in the insurance industry. Located in the Halo Head Office, this role offers an exciting opportunity for a skilled professional to lead a team of claims experts in processing vehicle repair claims while maintaining high standards of customer service.

Key responsibilities will include:

  • Managing a high-performing team of claims professionals to achieve team objectives and meet company KPIs
  • Collaborating with the Technical manager and BM Trainer to develop and implement strategies for improving claim triaging processes
  • Ensuring excellent customer service delivery through proactive communication and issue resolution
  • Working closely with the logistics manager and RM's to optimize capacity management across all Halo sites

We are looking for an experienced and motivated individual with a strong background in claims management, customer service, and leadership. You should possess excellent communication and interpersonal skills, as well as the ability to work under pressure and meet deadlines. In return for your hard work and dedication, you will enjoy a competitive salary of £40,000 per annum, plus additional benefits such as health and wellbeing apps, employee assistance programs, and opportunities for career progression.



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