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Team Member

2 months ago


Blackpool, Blackpool, United Kingdom The Rank Group Full time

About The Rank Group

The Rank Group is a leading operator of bingo clubs in the UK, offering amazing great-value food, drink, and live entertainment. We are committed to providing our customers with a memorable experience.

What We Offer

  • Competitive pay
  • Paid breaks
  • Industry-leading Employee Rewards platform
  • 50% discount across food and soft drinks
  • Company Sick Pay Scheme
  • Pension
  • Life Assurance
  • Employee Assistance Programme
  • Opportunity to complete a funded Apprenticeship
  • Uniform provided

Job Description

As a Team Member, you will be trained to perform all roles necessary to look after our wonderful customers. We are looking for fun, adaptable, caring, and hardworking individuals to join our team. We want people who are committed to providing service that makes customers feel welcome and valued.

Key Responsibilities

  • Provide exceptional customer service
  • Work across all sections of the venue
  • Listen to customers to find ways to make their visit special
  • Be a natural fit for our STARS values of Service, Teamwork, Ambition, Responsibility, and Solutions

Requirements

  • Good communication skills
  • A smile for everyone
  • Kitchen, Bar, and Cash Handling experience

What We Offer You

  • A comprehensive induction program
  • Opportunities for learning and growth
  • A supportive and nurturing work environment
  • A high-performing culture
  • Emphasis on growth and development